Background Check, Companies, Uber

Uber Security Alert

 

Another data and cyber security related issue for Uber. The company accidently leaked the personal data of hundreds of drivers. They shared social security information, vehicle numbers, pictures of drivers’ licenses and more. This was first reported on Reddit Tuesday night and word has spread quickly. Again, this reinforces the importance of taking control of your identity and reputation. Read more about this here.

Acceding to Motherboard, one driver said that he uncovered many confidential documents when he went into the Uber system. He found “a lot of taxi certification forms and livery drivers licenses” in addition to “W-9 forms with Social Security numbers for taxi cab companies.”

Uber came clean and admitted that they are at fault. According to an Uber spokesperson “Within 30 minutes our security team had fixed the issue.” Umber believes the leak only impacted 600 or so drivers. The leak was the result of a bug with the Uber Partner app, which focuses on giving drivers more information so they can be better Uber partners. Ironically, Uber just released a new version of their Uber Partner App. The company described the app as…

Through feedback sessions, research and testing, we collaborated with drivers to understand how our team of engineers, designers, and data scientists could build features that would best meet their needs. The result is an app that puts personalized insights at drivers’ fingertips.

This isn’t the first time Uber’s has run into security related issues.. Earlier this year, sensitive driver related information was accessible by outsiders. Shortly thereafter, the company tried to improve it’s public image when it comes to Security (and also get hold of these situations) by hiring it’s first Chief Security Officer, Joe Sullivan, who had held a similar job at Facebook.

Uber is quickly using its infrastructure to move into new services, such as food delivery with UberEats and package delivery with Uber Rush. Undoubtedly it will slowly add more services to its portfolio. So now is the time to improve its infrastructure, it’s business processes, privacy and security.

 

 

 

Freelancers, Your rights: Presidential Election, Laws, etc.

Freelancers: Who has your back (background checks)?

Who is checking you out? Who is conducting background checks on the Independent Contractors? Some On-Demand companies are just signing up drivers and delivery guys without thorough background checks. And others are outsourcing this process to companies such as Onfido, Opus, GoodHire, and Checkr,

These background checkers are online (no paper) and claim to be safe. With the number of workers doubling in the next five years to 7.6 MM workers, one wonders how these companies will keep up. (Sounds like a business opportunity for someone).

With delivery people knocking on the front door and strangers getting into Lyft cars, there needs to be more efficient ways to conduct these background checks, but also to watch what happens when these transactions take place. Maybe we need a big brother approach and require a video cameras, just like your local police force uses. That’s probably extreme, but we need to figure out how we help people feel safe when they use these services.

Since independent workers tend to have multiple gigs, we need a way for the independent contractors to fill out his / her own information online and then receive information about why they might be rejected. It should be similar to an individual looking up their credit score and understanding why their score might be low.

Of course, this put the onus the free agent worker. It doesn’t, however, let on-demand off the hook. For example, San Francisco District Attorney discovered that Uber hired 20 drivers with criminal records. Sometimes it doesn’t pay to do a quick once over.

While there are a few small companies spring up and offer to help with background checks and bigger ubers promise to be thorough in researching its prospective employees, there still seems to be a big gap here.