Industry Research

McKinsey Global Institute: Connecting talent with opportunity in the digital age

Executive Summary

Labor markets around the world have not kept pace with rapid shifts in the global economy, and their inefficiencies take a heavy toll. Millions of people cannot find work, yet sectors from technology to health care cannot find people to fill open positions. Many who do work feel overqualified or underutilized. Online talent platforms can ease a number of these dysfunctions by more effectively connecting individuals with work opportunities. They include websites (such as and LinkedIn) that aggregate individual resumes with job postings from traditional employers as well as the rapidly growing number of digital marketplaces for services, such as Uber and Upwork. Even if these platforms touch only a fraction of the global workforce, they can generate significant benefits for economies and for individuals. While their growth and adoption has been dramatic, they are still evolving in terms of capabilities and potential. (Read the Report)

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